IT Professional Certificate Series
Start your career as an IT Professional with a series of IT support classes.
What You Will Learn
Deep Dive offers a fast-paced series of IT support classes that prepare you for entry-level employment as an IT professional. Learn the fundamentals of IT support including help desk protocol, desktop support, technical customer support, troubleshooting, and general IT maintenance.
Our experienced instructors will prepare you for valuable industry certifications, which are included in the cost of the program. To gain a broad knowledge, we recommend attending all classes in the series; however, you may select your courses based on your goals and experience.
If you are curious about the IT Professional Certificate Series but aren’t ready to register, please don’t hesitate to fill out our contact form, and we will answer any questions you may have.
Highlights
- Learn about CompTIA A+ PC Hardware, CompTIA A+ PC Software, CompTIA Network+, CompTIA Security+ in individual classes or as a full series.
- Build a foundation of tech knowledge and vocabulary
- Prepare for a certification trusted and respected by employers worldwide
- Become part of a strong professional community
- Applied learning using Cengage Lab Simulation
Requirements
The IT Professional program requires an intake conversation with a Senior Program Manager.
Our learners are expected to have practical understanding and experience with computers, including an intermediate proficiency operating a laptop and mouse, navigating popular operating systems and search engines, creating documents, and adding/starting/removing applications and systems on personal devices.
Learners must use their own laptop in this class with an operating system of Windows 10OS or Mac 10.13 or above. Chromebooks and tablets are insufficient. Webcams, a working headset with a microphone, a mouse, and reliable internet access with a minimum of 3.8Mpbs/3.0Mbps (up/down) are required for this 100% virtual, synchronous class. Ask our team for program-specific laptop requirements. Interested in the CNM Laptop Loaner Program? Learn more at cnm.edu/loaner-program. Units are limited.
IT Professional Certificate Series and Classes
Schedule
- All courses occur on Mondays and Wednesdays from 6 – 8 p.m. (MT)
- 100% virtual, synchronous instruction
- This program can be completed as a series or as individual classes based on your needs.
- 32 weeks to full series completion. Eight weeks to individual class completion.
- The time commitment outside of class includes homework and group projects totaling at least 15 hours per week.
Dates and Deadlines
Full IT Professional Certification Series
- Series Dates: May 5, 2025 – March 4, 2026
- Series Application Deadline: April 25, 2025
CompTIA A+ Certification Training: PC Hardware
- May 5, 2025 – June 25, 2025
- Application Deadline: April 25, 2025
CompTIA A+ Certification Training: PC Software
- July 14, 2025 – September 3, 2025
- Application Deadline: July 7, 2025
CompTIA Network+ Certification Training: Network Fundamentals
- September 22, 2025 — November 12, 2025
- Application Deadline: September 12, 2025
CompTIA Security+ Certification Training: Security Fundamentals
- January 12, 2026 — March 4, 2026
- Application Deadline: January 5, 2026
Cost and Tuition Assistance
Total Cost for Series: $5,995 (includes a series discount)
CompTIA A+ Certification Training: PC Hardware Cost: $1,499
CompTIA A+ Certification Training: PC Software Cost: $1,499
CompTIA Network+ Certification Training: Network Fundamentals Cost: $1,599
CompTIA Security+ Certification Training: Security Fundamentals Cost: $1,599
Tuition assistance is available.
Nine out of ten applicants receive 100% funding for their Deep Dive programs. Participants receiving financial assistance via scholarships or other funding sources may not have to pay a deposit or any tuition. Learn more about tuition assistance and the payment process.
Meet Your IT Professional Instructors
Dr. David Beach
Dr. David Beach has worked in Higher Education for over 17 years as a Computer Information Systems faculty member and Academic Affairs Director for CNM before retiring and moving to part-time instruction. In addition to the faculty role, Dr. Beach was also the administrator of several programs including Cisco Networking Academy, VMware Academy, and the Cybersecurity certificate program.
Tony Chessman
Tony Chessman has over 31 years of sustained leadership, supervisory experience, and technical skills in Command, Control, Communication and Computer Systems operations, and cybersecurity. His areas of experience include federal and military communications, information systems security, network operations, system administration, medical information systems, acquisitions, and program management.
What Our Students Are Saying
“I totally enjoyed the [IT Professional] Series. I had great instructors. I have let my management team know as well as my colleagues know what a wonderful experience I have had at CNM Ingenuity.”
— D. Perea
Credit for Prior Learning
Turn your completed non-credit training through Deep Dive into credit towards your degree or certificate program. Visit CNM’s Credit for Prior Learning page for more information.