Female student working in local on her laptop.

IT Professional Certificate Series

What You’ll Learn

Deep Dive offers a fast-paced series of IT support classes that prepare you for entry-level employment as an IT professional. Learn the fundamentals of IT support including help desk protocol, desktop support, technical customer support, troubleshooting, and general IT maintenance.

Our experienced instructors will prepare you for valuable industry certifications, which are included in the cost of the program. To gain a broad knowledge, we recommend attending all classes in the series; however, you may select your courses based on your goals and experience.

Highlights

Requirements

Dates & Deadlines

Meet Your IT Professional Instructors

Headshot of Dr. David beach, IT Professional series instructor at Deep Dive

Dr. David Beach

Dr. David Beach has worked in Higher Education for over 17 years as a Computer Information Systems faculty member and Academic Affairs Director for CNM before retiring and moving to part-time instruction. In addition to the faculty role, Dr. Beach was also the administrator of several programs including Cisco Networking Academy, VMware Academy, and the Cybersecurity certificate program.

Headshot of Tony Chessman, It Professional series instructor at Deep Dive

Tony Chessman

Tony Chessman has over 31 years of sustained leadership, supervisory experience, and technical skills in Command, Control, Communication and Computer Systems operations, and cybersecurity. His areas of experience include federal and military communications, information systems security, network operations, system administration, medical information systems, acquisitions, and program management.