Deep Dive instructor Robert Citek teaching Salesforce Certification Class students the basics of customer relationship management.

Salesforce Certification

What You Will Learn

Every customer interaction informs decisions that shape your organization’s culture and success. In Deep Dive’s Salesforce Certification class, you will learn how to operate a cloud-based customer relationship management (CRM) platform that helps businesses connect with and understand their customer base. We will teach you how to build, configure, and automate technology solutions to deliver maximum business value.

The demand for candidates with hands-on experience using Salesforce systems and demonstration of in-depth Salesforce knowledge is strong and growing. Our experienced instructors will prepare you for the Salesforce Administrator certification exam or Salesforce Associate certification exam and will provide you with transferable, marketable skills.

If you are curious about the Salesforce Certification class but aren’t ready to register, please don’t hesitate to fill out our contact form, and we will answer any questions you may have.

Highlights

Requirements

Our learners must have a willingness and ability to communicate, collaborate and work in teams.

Learners are also expected to have practical understanding and experience with computers, including an intermediate proficiency operating a laptop and mouse, navigating popular operating systems and search engines, creating documents, and adding/ starting/ removing applications and systems on personal devices.

Learners must use their own laptop in this class with an operating system of Windows 10OS or Mac 10.13 or above. Webcams, a working headset with a microphone, and a mouse for design software may also be required. Chromebooks and tablets are insufficient. For programs delivering asynchronous/online learning activities, reliable internet access with a minimum of 3.8Mpbs/3.0Mbps (up/down) is required.

Dates and Deadlines

Meet Your Salesforce Certification Instructor

Headshot of Chantelle Rey-Smith, Certified Salesforce Administrator instructor at Deep Dive

Chantelle Rey-Smith

Chantelle Rey-Smith, graduate of the University of New Mexico and Deep Dive Coding, is an experienced System Analyst with a demonstrated history of working in the computer software industry. She is skilled in Salesforce Administration and Analytics, integrated systems, REST api, and Sales.

What People Are Saying

“As the Salesforce ecosystem grows, so does the Salesforce admin role. The opportunities for admins are endless and with the right skills and tools, you will continue to thrive.”

— Rebecca Saar in “What is a Salesforce Admin?” from The 360 Blog