Salesforce Administrator Career Certificate

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses connect with and get more information about their customer base.

Participants in this online training program will discover:

  • Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
  • Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization’s Salesforce instance.
  • An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
  • Resources available in the Salesforce ecosystem and industry tools that aid collaboration.

This training will prepare you for the Salesforce Certified Administrator certification.