Salesforce Administrator Career Certificate

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses connect with and get more information about their customer base.

Participants in this online training program will discover:

  • Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
  • Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization’s Salesforce instance.
  • An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
  • Resources available in the Salesforce ecosystem and industry tools that aid collaboration.

This training will prepare you for the Salesforce Certified Administrator certification.

Get College Credit

After you have completed this training, you will receive a certificate of completion, not a degree. You can receive Credit for Prior Learning (CPL) from Central New Mexico Community College (CNM) if you do decide to later pursue a degree, getting free credit for classes that are similar to what you learned in the training. Learn more about non-credit to credit CPL at CNM.

Scheduled Maintenance

CNM Ingenuity will be performing scheduled maintenance on Saturday, January 20 from 8 p.m. – 11 p.m. Students will not be able to submit or modify any forms during this time. We appreciate your patience and understanding. Please contact us with any questions.