Service Now Administator

ServiceNow Application Developer CAD

Learn to build custom ServiceNow applications and prepare for CAD certification in just 14 weeks.  

Class and Funding Application

What You Will Learn

In this 14-week course you’ll progress from navigating the ServiceNow interface and data model to designing and building fully scoped applications. Along the way you’ll develop server-side logic with Script Includes and GlideRecord, craft intuitive client experiences with UI Policies and Client Scripts, automate business processes through Flow Designer and integrations, and manage the complete application lifecycle using Update Sets, Application Repository, and source control.  

The program wraps with dedicated CAD-certification practice labs and exam strategies, equipping you with the skills and confidence to earn your ServiceNow Application Developer credential. 

Highlights

  • Navigate the ServiceNow UI & data model – tables, fields, ACLs, lists, and form layouts 
  • Design & build scoped applications from scratch using App Engine Studio 
  • Develop reusable server-side logic with Script Includes, GlideRecord, and Flow Designer actions 
  • Create intuitive client-side experiences with UI Policies, Client Scripts, and the Service Portal / Now Experience UI 
  • Automate processes using Flow Designer, Notification Framework, and Integrations (REST/SOAP, MID Server) 
  • Manage application lifecycle (Update Sets, Application Repository, Source Control) and follow best-practice DevOps workflows 
  • certification exam with practice questions, exam-style labs, and study strategies 

Requirements

Learners must have a willingness and ability to communicate, collaborate and work in teams.

Although not required, learners should have a basic understanding of IT, web-based applications, and programming/ scripting skills. You are also expected to have practical understanding and experience with computers, including an intermediate proficiency operating a laptop and mouse, navigating popular operating systems and search engines, creating documents, and adding/ starting/ removing applications and systems on personal devices.  

You must use your own laptop with an operating system of Windows 10OS or Mac 10.13 or above. Webcams, a working headset with a microphone, a mouse for design software, and reliable internet access with a minimum of 3.8Mpbs/3.0Mbps (up/down) may be required for programs delivering asynchronous/online learning activities. Chromebooks and tablets are insufficient. 

Part-Time ServiceNow Application Developer CAD Class

Schedule

  • 14 weeks to completion 
  • The time commitment outside of class includes homework and group projects totaling at least 5-6 hours per week  
  • Wednesdays: 6 p.m. – 8 p.m. (MT) 
  • 100% virtual, synchronous instruction via Zoom  

Dates and Deadlines

January 19 – April 26, 2026
Application Deadline: January 9, 2026

Cost and Tuition Assistance

Total Cost: $2,899

Tuition assistance is available.

Nine out of ten applicants receive 100% funding for their Deep Dive programs. Participants receiving financial assistance via scholarships or other funding sources may not have to pay a deposit or any tuition. Learn more about the Training for Your Future Fund and be sure to explore the Deep Dive tuition assistance and the payment process.

Meet Your ServiceNow Instructor

Francisco Dominicci-Aponte

Francisco is the Lead ServiceNow Developer at the Air Force Research Laboratory (AFRL) Philips Research Site, where he leads experimentation efforts, streamlines workflows, boosts system performance, and creates a better user experience across the organization. He has five years of experience delivering tailored ServiceNow solutions. He holds CSA, CAD, and CIP certifications, which enable him to design, build, and enhance platform capabilities for complex environments.